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QUESTIONS — ANSWERED IN WRITING

Project questions: scope, price and ownership

Answers for businesses in Bangladesh and clients worldwide, from local packages and payment to remote project scope, milestones and handover.

Before you start

Who owns the domain and hosting?

You do, 100%. We register or connect them under your own account and name, and we are added only as admin to maintain them. If you ever stop working with us, you keep everything.

About us

How long does it take?

Between 2 working days and 3 weeks depending on the package: Starter Page takes 2 to 3 days, a business website takes 7 to 10 days, and a full store takes 14 to 21 days. Delivery time is counted from the day you provide your photos, product prices, and text.

How it works

Will my site be in Bangla and English?

Yes, every website includes both Bangla and English with a one-tap language switch on every page. We structure clean URLs for both languages under /[lang]/ routing.

Services

I only have a Facebook page. Where do we start?

We start directly from your Facebook page. Send us your page link; we extract your product photos, prices, descriptions, and delivery policies to set up your entire website without you filling in lengthy forms.

Facebook and Instagram sellers

I do not have photos or text ready. Can we still start?

Yes, most owners start that way. We begin with placeholder text and give you a short checklist: your logo, 5 to 10 photos of your products or services, prices, your phone number and address, and a few lines about your business. Phone photos are fine, and you can send them on WhatsApp in any order. Please tell us early if you need more time: the project pauses after 14 days of silence and closes after 30 (see Preview, cancelling and refunds on the Prices page).

How it works

What if you disappear, or I want to leave?

Your site does not depend on us. The domain and hosting are in your name, you get the logins and the site files at handover, and you can remove us as admin at any time. Anyone else you hire can take over.

About us

Price and payment

Do I need a trade licence to take bKash, Nagad or cards?

No, you do not need a trade licence to start taking Cash on Delivery or manual bKash/Nagad payments. A trade licence, TIN, bank account and DBID are only required if you want an automated merchant gateway (like SSLCommerz) or automated credit cards, which can be connected later whenever your documents are ready.

Facebook and Instagram sellers

Why pay once when store builders charge by the month?

Because with Apparo you own the website, domain, and code 100% in your own name rather than renting a rented template on someone else's platform. Store builders look cheap at ৳1,300–1,500/month, but after 3–5 years you have spent ৳50,000–90,000 and own nothing—if you stop paying, your shop disappears. With Apparo, you pay once for custom development, and only pay standard server upkeep.

Prices

Is VAT included?

No, all published package prices exclude VAT. Any applicable VAT treatment is explicitly detailed in your written quote before payment.

Prices

I sell on Facebook and only need a simple page. Which package?

The Starter Page (৳8,500): a single fast mobile page for up to 20 products, WhatsApp and Messenger order buttons, your branding, and 2 to 3 days turnaround. Domain (approx ৳1,500/yr) is registered in your name.

Prices

Can I cancel? Do I get my money back?

Yes, you can cancel and get your advance back up until you approve the private preview. If work has not started, you receive a 100% full refund; if you cancel after inspecting the preview but before approval, you receive your advance minus a 20% design fee. Once you approve the preview, full development begins and the advance is non-refundable.

Preview, cancelling and refunds

Is my money safe?

You pay an advance, then we send a private preview. Before you approve it you can cancel: the full advance back if we have not started, and the advance minus a 20% fee if you have seen the preview. The price is fixed in writing before work starts, and the live site and final files are handed over after the final payment.

Preview, cancelling and refunds

Stores and monthly care

Can I update products and text myself?

Yes on stores and institution sites, which include a self-service admin panel and a 30-minute training session. The Starter Page and Store Lite do not include admin dashboards to keep prices low, so catalog and text updates are handled directly by us under your Care plan.

Monthly care

Do you build Shopify stores for brands abroad?

Yes. We set up and customise Shopify stores for international brands, including custom sections, drop countdowns, and waitlist pages, billed in US dollars.

Streetwear and private-label brands abroad

What does monthly care include, and what does it cost?

Monthly care costs ৳700/month for Starter Page (Starter care) and from ৳3,000/month for stores and booking sites (Care). It covers fast cloud server hosting, SSL security padlock, automated backups, 24/7 uptime monitoring, security patches, and monthly catalog/text updates.

Monthly care

What happens after the 30 days of free fixes?

Your site keeps running. Free fixes cover anything we built that is not working. After that, small changes are quoted in writing before we start (on a Starter Page, for example, another page is ৳1,500), or a monthly care plan covers a set number of changes. You are never charged without a quote.

Monthly care

Will I be able to run the site myself?

Yes. Stores and institution sites come with a simple admin panel that works on a phone, and we give you a 30-minute training call. You can see how it looks on our Work page. If you would rather not touch it, a care plan does the updates for you.

Work

Worldwide projects

What can I hire Apparo to build for a remote project?

Websites, web apps, focused mobile app MVPs, and practical business automations. We start with your goal, agree what is in scope, and choose tools that fit the requirements rather than promising one framework for every project.

Worldwide

How are worldwide project prices and milestones agreed?

After the outcome and scope are clear, we agree the price, currency, deliverables, and milestones in writing before work starts. Any third-party subscriptions or usage costs are identified separately before approval.

Contact

Can I work with Apparo through a freelance marketplace?

If we meet through a freelance marketplace, we keep the contract, communication, files, milestones, and payment on that platform and follow its current rules. For direct enquiries, the scope and payment terms are agreed in writing before work starts.

Worldwide
Kh Raj RahmanFounder. You talk to me directly.

Tell us about your business

Send your page link or a few lines on WhatsApp. We will tell you honestly what you need and what it costs.

Last updated: 23 October 2026

23.8103°N 90.4125°E — Dhaka